Privacy Policy

Last updated:

This Privacy Policy explains how Cleansingliving, operating at cleansingliving.world and from Fredriksborgveien 18, 0286 Oslo, Norway, collects, uses, stores, and protects personal data when you purchase or inquire about functional training sessions, including Foundation Sessions, Five-Session Packs, and Monthly Movement Passes.

Data Controller

The data controller for processing activities described here is Cleansingliving. For privacy-related requests, contact us using the details on reach-out.html. Email correspondence: support@cleansingliving.world. Phone: +4792211169.

Scope of This Policy

This policy applies to personal data processed through our website, booking flows, in-studio interactions, payment records, and customer support relating to functional training products and coaching services. It does not cover third-party websites linked from our pages unless explicitly stated.

Categories of Personal Data

Depending on your interaction, we may process identity and contact data such as name, email address, and phone number; booking and attendance data including session type, dates, and preferences; communication content you submit through forms or messages; technical data such as IP address, browser type, and device information collected via cookies where applicable; and payment-related metadata such as transaction references and invoice status. We do not intentionally collect special category data unless you voluntarily provide health-related context relevant to training safety, in which case we limit use to session planning.

Purposes and Legal Bases

We process personal data to administer bookings and deliver purchased session products, to respond to inquiries and provide customer support, to issue invoices and comply with Norwegian accounting obligations, to maintain studio safety and appropriate exercise progressions, to improve our website and service quality through aggregated analytics where consent or legitimate interest applies, and to establish or defend legal claims when necessary. Legal bases under the GDPR include contract performance for purchased sessions, legitimate interests for operational communications and fraud prevention, legal obligation for tax and record-keeping, and consent where required for non-essential cookies or optional marketing updates.

How We Collect Data

Data is collected when you submit the contact form, confirm a session package, attend coaching, communicate by phone, or interact with cookies as described in our Cookies Policy. We may also receive limited data from payment processors acting as independent controllers for card processing.

Retention Periods

Booking and billing records are retained for the period required by Norwegian bookkeeping legislation, typically five years from the end of the fiscal year. Contact form messages are retained until the inquiry is resolved and for a reasonable follow-up period thereafter unless you request earlier deletion and no overriding legal basis applies. Marketing consents are retained until withdrawn. Technical logs may be kept for shorter security-related periods.

Sharing and Processors

We share personal data only with trusted processors that support hosting, email delivery, payment handling, scheduling tools, or analytics, bound by data processing agreements and instructions. We do not sell personal data. Transfers outside the European Economic Area, if any, rely on appropriate safeguards such as Standard Contractual Clauses.

Security Measures

We implement organizational and technical measures including access controls, encrypted transport via HTTPS, limited staff permissions, and routine review of vendors handling session-related data. No method of transmission is completely secure; we encourage strong passwords on any accounts we provide and prompt reporting of suspected incidents.

Your Rights

Where the GDPR applies, you may request access, rectification, erasure, restriction, portability, or object to certain processing, and withdraw consent without affecting prior lawful processing. You may lodge a complaint with Datatilsynet in Norway. We will verify requests and respond within applicable statutory timelines.

Children

Our services target adults. Session products for minors require verifiable parental consent and guardian presence where required by studio policy. We do not knowingly collect data from children without appropriate authorization.

Automated Decision-Making

We do not use automated decision-making that produces legal or similarly significant effects solely based on profiling. Session recommendations are made by qualified coaches using professional judgment.

Changes to This Policy

We may update this Privacy Policy to reflect product changes, legal requirements, or operational practices. Material changes will be indicated by updating the date above. Continued use of our functional training services after publication constitutes acknowledgment where permitted by law.

Contact

For questions about how Cleansingliving handles data related to training session products, visit reach-out.html or write to support@cleansingliving.world.